Shipping Terms

 

At BrowDefiner Pro, we strive to ensure timely and secure delivery of your orders. Please review our shipping terms below.

1. Processing Time

  • Orders are processed within 1/2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • We offer various shipping options, including standard and expedited shipping.

  • Estimated delivery times depend on your location and selected shipping method.

  • Delivery delays may occur due to unforeseen circumstances, such as weather or carrier issues.

3. Shipping Costs

  • Shipping costs vary based on the shipping method, location, and order size.

  • Any applicable shipping fees will be displayed at checkout before payment.

4. International Shipping

  • We ship to select international destinations.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • BrowDefiner Pro is not responsible for international shipping delays due to customs clearance.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order through our carrier’s website.

6. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 14 days of delivery.

  • We will work with the carrier to resolve any shipping issues.

  • BrowDefiner Pro is not responsible for lost packages due to incorrect shipping addresses provided by customers.

7. Returns Due to Failed Delivery

  • If an order is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply.

  • Refunds for returned packages (if applicable) will be processed minus shipping fees.

8. Contact Information
For any shipping-related inquiries, please contact our support team.

Thank you for choosing BrowDefiner Pro!